The Impact of Blackberry's and PDAs on the Workplace

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Here are a few tips about sources, subject headings, and strategies that you may want to start with. Note that these tips are just a start: think broadly about the sort of information you need and about who might have that information (government/association/academic/news/etc.).

Articles in journals, magazines, and newspapers

A. Try searching in Business Source Complete using various combinations of such Subjects as:

  • Quality of work life
  • Work-life balance
  • Job stress
  • Meetings
  • Smartphones
  • Time management
  • Work environment
  • BlackBerry(Smartphone)
  • Text messages (Telephone systems)
  • Electronic mail messages
  • Personnel management
  • Industrial safety
  • Cell phones
  • Compulsive behavior
  • Addictions
  • Cell phone systems
  • Personal communication service systems
  • Traffic safety
  • Traffic accidents
  • Safety measures
  • Mobile communication systems
  • Text messages (Telephone systems)
  • Accidents -- Prevention
  • Wireless communication systems
  • Distracted driving

B. For more of a Canadian perspective, try CBCA Complete and look for articles using the same terms (as keywords rather than subjects) that you used in Business Source Complete. Also try Canadian Newsstand for Canadian newspaper articles.


A. Start with combinations of the same subjects used in your Business Source Complete searches, but also do some keyword searching with some of the same terms so that you can catch items where the terms are used in chapter titles. Also try similar searches in local public library catalogues.

Other resources

A. You might want to check out our Public Opinion Polling resources on this one. How do people feel about the smartphones at work or in cars?

B. Just came across an interesting study on this topic by LexisNexis (the research firm, not the database): New Study Examines Technology Generation Gap in the Legal Workplace. It looks like this may be yet another "it depends on how old you are" situation... (I'm GenX, just for the record. I think that means I use lots of technology, but sometimes feel guilty about it...)

C. Be a bit careful with how you write the product name BlackBerry -- there are a wide range of opinions on what is the right way to use this name, especially when it comes to plurals and possessives. See, for example, this site.

<No further suggestions yet - but keep checking. Also, don't forget that this is your wiki: you are welcome to add any tips here whenever you'd like. --- MB/SP>