Controlling Social Networking Software at Work

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Here are a few tips about sources, subject headings, and strategies that you may want to start with. Note that these tips are just a start: think broadly about the sort of information you need and about who might have that information (government/association/academic/news/etc.).


Articles in journals, magazines, and newspapers

A. Try searching in Business Source Complete using various combinations of such Subjects as:

  • Personal Internet use in the workplace
  • Social Networks
  • Employee rules
  • Work environment
  • Guidelines
  • Web sites
  • Microblogs
  • Liability (Law)
  • Online Social Networks
  • Facebook, Inc.
  • Blogs
  • Web 2.0
  • MySpace Inc.
  • Social Media
  • Personnel management
  • Electronic monitoring in the workplace
  • Internet users

B. For more of a Canadian perspective, try CBCA Business and look for articles using the same terms--but as keywords--that you used in BSC (subject headings will be different in each database). Also try Canadian Newsstand for Canadian newspaper articles.

If using the keywords from your Business Source Complete search don't work, try searching for the phrase "internet use" in combination with such terms as (policy or policies) or (benefit* or advantage* or disadvantage* or consideration*).

Books

A. Start with the SFU Library catalogue, but also try some of the local public libraries. There isn't a single, perfect subject heading for this topic, but a keyword search along the lines of (business enterprises and computer* and employee*) does appear to unearth a few relevant titles In general, however, you will need to think more broadly to get useful books. For example, a keyword search for ("personnel management" and policies) will get you books on what goes into a good personnel policy, whether it is on computer use in the workplace or not.

Other resources

A. Try the following two "IT-focused" databases if the Business/News articles aren't answering all your questions: ACM Digital Library and IEEE/IEE Electronic Library. I notice that the ACM source, for example, has a 2002 special issue on Internet Abuse in the Workplace. A bit old, but worth a look nonetheless. Also try searching the term NWRC (non-work related computing) both in ACM and elsewhere.

B. Looking for samples of policies? You'll probably have more luck searching for such things on the sites of publicly-funded organizations like universities, hospitals and governments. See, for example, these guidelines for SFU.

Hmmm... I just realised that the SFU policies I linked to are more aimed at SFU people who run blogs, twitter feeds, etc. You might want to check SFU's Fair Use of Information and Communication Technology policy as well. Remember -- any internet use policy is likely to include -- implicitly or explicitly -- social media use as well.


<No further suggestions yet - but keep checking. Also, don't forget that this is your wiki: you are welcome to add any tips here whenever you'd like. --- MB>